top of page


Shipping Policy

I ship any physical item by putting it in a usps flat rate envelope or box, hopping in the car, with my two kids+dog, and dropping it at the local p.o.

until i get a better system going (i like to think of mailperson as anti-social, he avoids talking to me), this is how it'll be done, and to that end, it might take a couple days. please be patient as i figure things out, and i promise to get better at it.

if you feel you've been overcharged for shipping, do get in touch! i will happily check the cost online, and refund anything that's due back to you.

Return & Exchange Policy

PDF files for modern embroidery patterns and modern cross stitch patterns are non-returnable, although- i'm always open to feedback, and i do want you to be happy with your purchase, so get in touch, and I'll do everything I can to make it right.

if you purchase something physical from my site, and are not satisfied, let's figure it out. i can exchange it for something similar, or ship it back, and i'll refund the purchase price.

most of all, i want the things you purchase here to give a little joy. if they don't, i want to hear about it. my goal is to have excellent customer service and items you come back for. if you feel i'm not hitting that bar, let's talk.

bottom of page